Worldwide Shipping Available

FAQs


HOW LONG IS DELIVERY?
U.S orders will be shipped via USPS and International Orders will be shipped depending on the fulfillment center the product is from. Delivery times are mentioned on the product page. Generally :
Delivery Times to United States: 5 - 20 Business days
Delivery times to International: 7 - 22 Business days
Average delivery times is less than 2 weeks.
Some products have special 2-7 days delivery.


WHERE DO YOU SHIP TO?
We Ship Worldwide.

WHEN WILL I KNOW MY ORDER HAS BEEN SHIPPED?
You Will Receive An Email Notification Once Your Order Get Shipped.

HOW MUCH IS THE DELIVERY FEES ?
We have a fixed shipping rate of $4.95 USD to all destinations worldwide.

CAN I TRACK MY ORDER?
Yes. Tracking Will Be Available.

CAN I HAVE A DIFFERENT DELIVERY ADDRESS TO MY BILLING ADDRESS?
Yes. You Have The Option To Enter In A Specific Delivery Address Upon Checkout.


ORDERING

I AM HAVING TROUBLE PLACING AN ORDER?
We Are Sorry To Hear This. Please Email Our Customer Service Team at Support@mysticbeauty.me And We Will Do Our Best To Resolve This Issue For You.

CAN I CHANGE MY ORDER ONCE IT'S PLACED?
If You Have Placed An Order Incorrectly, Please Contact Us And We Will Cancel the Order, Allowing You to Re-Order The Correct Items.


PAYMENT

How can I pay for my order ?
We offer safe shopping and accept payment via PayPal, you can also use the PayPal checkout to pay with the major credit card companies without a PayPal account.

WHAT CURRENCY WILL I BE CHARGED IN?
United States Dollars - USD.


RETURNS

WHAT IS YOUR RETURNS POLICY?
Please See Our Full Refund Policy Here. https://mysticbeauty.me/pages/refund-policy

I RECEIVED THE WRONG ITEM, WHAT DO I DO?
Occasionally Mistakes Do Happen And We Will Look To Rectify This As Quickly As Possible. Please Contact The Customer Service Team at Support@mysticbeauty.me And We Will Be In Touch. Please Include Your Order Number At All Times When Emailing Our Customer Care Team.

WHAT TYPE OF CUSTOMER SUPPORT DO YOU OFFER?
We Provide Customer Support 24 Hours A Day Via Email.


If you have any question or need help please contact : Support@mysticbeauty.me